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bookings
How do I book a photographer?
Open the ICON app, choose your session details, review the exact price, and confirm. The app guides you through matching with an available photographer.
Can I cancel a booking?
Yes. You can cancel in the app. The app shows what happens to your credits before you confirm the cancellation.
credits
How do credits work?
Credits are used to book sessions. The exact cost depends on the photographer tier, time, and session duration, and is shown before you confirm.
photos
When will I receive my photos?
ICON notifies you when your photographer has uploaded the session and your gallery is ready to view and save.
Can I get RAW or unedited files?
No. You receive the photos delivered through ICON; RAW and working files are not shared.